We visited The Tanzanite Experience during our safari in February 2022. While there we saw a pair of diamond and tanzanite earrings that were unique. We took a picture of them but couldn't decide whether to buy them. Once we returned to the US, I decided to buy them for my wife's 65th birthday. I reached out and had a wonderful experience. Ronan and his team sent me both pictures and videos and based on those, I decided to move forward. I received the earrings in about 2 weeks and the entire process was very, very easy. I was very impressed with everyone involved.
Had the greatest experience with The Tanzanite Experience. If you decide to buy some Tanzanite make sure to buy from The Tanzanite Company. They sell the top quality Tanzanite. The customer service is awesome. Make sure to work with Junaid. Junaid is incredible. Love The Tanzanite Experience.
My partner and I visited the Tanzanite experience’s Small shop in Serengeti National Park. There we saw a Tanzanite stone that we loved, but it was early in our trip and we decided to wait and see what other options were available in Arusha. Well after days of looking, we realized that the small stone in Serengeti was the nicest one that we had seen and that the price was very fair. I contacted the company and based on the limited information that I was able to remember about the particular stone they were able to locate the stone and send it to us in the US. That little stone traveled for six weeks by multiple couriers from Serengeti to Kenya, to India, Saudi Arabia, Germany, and eventually into our hands in the United States. Along the way, there were problems processing the payment and periods of time where we couldn’t track the stone but the whole time the communication with the staff was excellent and reassuring. When we received the stone it was as beautiful as we had remembered. I have since had it evaluated by an independent gemologist and the stone was evaluated to be the same as described in the Tanzanite Experience report the gemologist felt that the price I paid was retail fair market value for what I got which is all I can really ask for.
I recommend this company and would buy from them again without reservation.
It was amazing!
Thank you to our amazing instructor Ritta!
It's a must.
Very very nice, you are learning a lot
Ally helped us pick out the most beautiful tanzanite ring and pendants for a very affordable price. Thanks, Ally. It was a pleasure shopping there
I was in Tanzania last month and loved the Tanzanite so much that I looked into a way to purchase more and have it shipped home! Junaid through WhatsApp has been incredibly helpful with finding what we are looking for and being in contact to make sure everything goes smoothly with shipping. Excited to go back and take the full Tanzanite Experience!
It was the best thing I could have done in Arusha. The tour really helped me to understand what I was getting into. The hospitality shown by Junaid was commendable. Akiyo was a wonderful host and made sure I understood tanzanite. She walked me through the collection and showed me all that I asked for. I purchased a loose stone and was also given a certificate to authenticate it. It was easy for me to carry it and fly back to my country. I would recommend Tanzanite Experience to anyone looking to buy the rarest gemstone!
I love tanzanite and came here to learn the amazing story behind the gemstone. You will be surprised. Joyce guided us through the museum, explained the rating system, and helped me pick the perfect gift for myself. Joyce was truly a pleasure to work with.
The attention to detail and customer Demands was impeccable! Something you rarely come across these days in the transaction world! The packaging got me all hyped up and excited it was well put, super impressive!
The staff here were very friendly people. They took good care of the customer, and coffee and tea are available. clean and spacious place. Especially staff named Tabitha took care of us very well.
While on vacation in Zanzibar, we visited The Tanzanite Shop at Serena Hotel in Stone Town (24th Dec 2021).
We had an excellent welcome and guidance from Ally who was in the shop. He has excellent customer-oriented skills and assisted us to select the best option for our Tanzanite purchase. Keep up the good work and will always look at The Tanzanite Experience for any future purchases.
Our favorite part was meeting Tabitha, this young lady was extremely knowledgeable and informative. Her command of the English language made the experience all the more interesting. Tabitha was very professional and patient. I look forward to seeing her again very soon.
What a fun way to kill time while waiting for a bush flight. The tour guide was knowledgeable and the facts interesting. It was also nice to be offered a cold drink or coffee while browsing through the shop filled with beautiful tanzanite pieces. I didn’t treat myself this time but hope to make it back. Had no idea tanzanite is my birthstone.
It was an amazing experience. My guide 'Ally' was very thorough with the information. Answered all my questions and showed me exceptional jewelry.
If you want to know about History, mining, and different types, this is a place to visit.
A few days after a recent visit to Tanzania, my new tanzanite ring lost a stone, This group graciously replaced my ring. I love my new tanzanite ring.
I bought a ring from the website. The salesman Junaid was very helpful and patient to deal with me. The ring arrived earlier than expected with a free T shirt. I highly recommend shopping at Tanzanite Experience.
A wonderful experience. Tabitha and the staff were very kind and helpful and answered all my questions. They helped me find the perfect presents for my parents! I will definitely be back. In addition to the December baby discount, the team escorted me to and from my hotel. As a solo traveler that was extremely helpful as it was my first time in Arusha.
I enjoyed the mine tour and viewing all the different types of stones. I wanted to purchase a tanzanite stone. The saleswoman was very knowledgeable. She took the test to explain and showed me a variety of stones to choose from. I purchased a beautiful stone. My local jeweler made me a beautiful ring, and he was very impressed with the stone. I now have a beautiful ring to remember my Tanzanian vacation.
Bought Tanzanite jewelry from their online store. The salesman Junaid Khan was professional, helpful, patient and coordinated very well to ensure that the item was shipped from Tanzania and reached me in Germany. I am quite happy with my purchase.
It's not only a regular gem/jewelry store it's an experience that you will take with you!
Their well-knowledged sales staff will take you around for a short mine tour explaining to you all about Tanzanites and what makes them so rare and unique that you will definitely fall in love with the history, mystery, and rarity of Tanzanite.
They have the most beautiful collection of gemstones and jewelry.
it is the Best Gift to take for your loved ones and for yourself to remember your stay in Tanzania
While holidaying across Tanzania and Zanzibar and after some research on different shops, Ally found us exactly what we were looking for. Great shop experience and very informative person. Across many places, the tanzanite experience is the only place providing actual specifications for what you buy.
I recently visited the Tanzanite Experience and purchased a tanzanite bangle bracelet, When I arrive home, I noticed that the silver had started to peel.....I was very concerned and I contacted the company immediately. my e-mail was very quickly responded to by Junaid Khan the Business Development Manager who was very apologetic. He asked me to send pictures of my damaged bracelet and then send me several pictures of other new bracelets that I could choose from. If I didn't like any of them, he said that he would refund my money. So eager to resolve my issue. Junaid sent me a new bangle and requested that I send back my original damaged one. The new one was more beautiful than the original. It was so refreshing to receive such positive customer service from so far away. I highly recommend Tanzanite Experience if interested in buying Tanzanite while visiting Tanzania.
An incredible experience throughout Gilbert’s tour - interesting, entertaining, and with just the right amount of information. The tour was topped off by the unexpected purchase of an exquisite pendant and warm service from the whole team. Now I just need a beautiful dress and an event to dress up for!
Awesome store and has very helpful staff members! I got my first and only Tanzanite ring from here and it was appraised well in the States.
Bought my beautiful gem online. Initially, my preferred piece was sold but they offered me a new cut with the same details and they didn't stop till I am satisfied with the details and constantly updated me. It was a fast transaction since I do not have to question the store's credibility because of their cultural awareness service and positive reviews. Junaid and the whole team are very helpful from the start-up to delivery, they are even tracking it more than I did.
Tanzanite is rare and won't be available much longer. This "store" provides not only a high-quality product but also a true education in the history and science behind tanzanite, the mining process, and different grades and cuts of stone. Although you can purchase finished jewelry, they specialize in loose stones that are easy to travel with. Each item has a national certificate to support its authenticity.
I and my husband had a fabulous time learning about the story of Tanzanite. It was so informative and interactive. Yasmin answered all of our questions with exceptional knowledge. She also helped us pick out beautiful earrings for our mom. Highly recommend checking this place out!
Purchased a single stone for my daughter a few years ago. It is amazing.
I recently purchased another online. It was exactly what was described online and exceeded my expectations. Junaid was helpful throughout the whole process even following up after I received my purchase to ensure I was satisfied.
Great experience all the way around.
I’d recommend stopping by their showroom if possible. It is impressive to learn about Tanzanites and they are beautiful.
I really very much enjoyed the exhibition and the conversation with the guide. She answered all my questions. Once in Tanzania, you get addicted to seeing and touching Tanzanites.
I found the staff at this business to be friendly, and very helpful. The woman who waited on me took time to explain every aspect of the stone I ended up buying for my sister. From Arusha I went to Gem Point in Dar Es Salaam. I found the prices there to be much higher than those in Arusha. I was warned beforehand that this might be the case but I ignored this. My private driver told me that yes, you will always pay more in Dar Es Salaam. Nonetheless, I did get a stone for myself. The staff at Gem Point were friendly. I was happy with my buy.
Amazing experience, the story is fully well explained. You have à Little movie then Ally explains to you how to extract the Stone and finally you see the jewels. Thank you Ally
I thoroughly enjoyed learning about the process of mining and creating Tanzanite gemstones, as well as the grading scale. It was important to me to buy Tanzanite from an ethical organization that mines Tanzanite in a humane way. I was so pleased to learn that the Tanzanite Experience donates some of its profits to organizations such as Masai tribes or a community that supports young children who have been in the hospital for a long period of time.
The building was very pristine and clean, and all the workers had welcoming smiles on their faces. There was also a good security team.
Tabitha was very patient and sweet in helping me pick out the best Tanzanite gemstones for my mother and me. The service in the purchases portion of this experience was exceptional and I am so glad I bought my Tanzanite through this experience.
Big thanks to Junaid and the team, for the nice selection to choose from, and for ensuring the merchandise was delivered to my hands. Top-notch service all around.
As gemstone lovers, we absolutely loved this place. Ally Said was our guide and he was very informative and helpful when it came to purchasing a stone. The video is well made and the "underground" experience really gives you a sense of the mines themselves. Well worth a visit!
A very simple but history-rich place to visit when in Arusha. I enjoyed the fact that in the whole world, Tanzanite minerals are only found at the foothills of mt. Kilimanjaro!
I had the chance to get to know the history and products of The Tanzanite Experience while I was in Tanzania this summer. The service and attention are without a doubt excellent and I always felt special, understood, and well attended.
I bought a beautiful pendant in the shape of Africa with a Tanzanite where Tanzania. It is a very special piece for me to remind me of my beautiful and unforgettable time in Tanzania, of very special people and family and the team of the Tanzanite Experience helped me to decide and take it home with me. A big thank you and hope to see you again someday!
My daughter recently visited The Tanzanite Experience and gifted me a pair of their Tanzanite diamond earrings. The earrings came in a snazzy blue/Violet box with a buyer's guide and signed certification with an ID, Origin, CW, Shape, Size & 3 C’s. I was impressed. But I was more impressed when put on the earrings! I’ve never seen Tanzanite of this quality before and couldn’t take the earrings off. The earrings radiated from within and we were cut to sparkle and fuse Violet/Blue hues that radiated on my skin and to the eye. I didn’t know this tanzanite magic could be purchased.
I contacted the store, via email, seeking a matching pendant. I don’t do overseas direct commerce and was weary but my fascination with these stones won out and I reluctantly decided to give it a try. My email was answered by Junaid Khan, Customer Relationship Manager, the next day recommending a size to compliment the earrings. A few days later, he found the match and sent pictures of a pendent, he thought I may like, along with the cost including shipping. I was shocked - first at the beauty of the pendant and then at the reasonable price! It was perfect and as if Junaid read my mind! He then directed me to their secure payment portal and he immediately arranged to ship to the US. The correspondence and professionalism were flawless throughout. I received a tracking number in a few days and in less than a week my pendant is here complete with a certificate in my Violet/blue box. The stone is so beautiful and compliments my earrings just like I wanted. Honestly, I love them so much more than my diamonds.
I am so grateful I took the chance to get in touch with The Tanzanite Experience and Junaid in Tanzania for my stone. Best investment I’ve made In a while 🙂
If you want genuine Tanzanite of the highest quality please don’t hesitate or worry to conduct this transaction online. The Tanzanite Experience, and its associates, will not disappoint and will be by your side every step of the process.
It’s fitting that a stone that’s rarer than a diamond, limited in quantity, so beautiful and magical would have a Sentry of a retailer to represent it. Like Magic 🙂
Nice experience there. More of a shop than a museum but you can see a nice video and have a really small tour in a factice mine to explain the story of the Tanzanite.
I was guided by Ally who gave me nice explanations in very good English and help me to purchase my first gemstone from Tanzania.
I would recommend if you want to make a small touristic experience or buy jewelry (not chenal)
As the name suggests we had a wonderful experience at "The Tanzanite Experience". Odelia gave us exceptional, personal, and professional service. She gave us valuable information about purchasing a gemstone. Thank you, Odelia!
Ally, who was in charge of me, carefully explained the history of tanzanite mining and its value. I visited Tanzanite Experience to buy tanzanite, and Ally helped me choose the best stone for me among many tanzanites. When you buy a tanzanite stone, it will make it into a ring or necklace in about 2 days. I was very busy but Ally was very flexible and extremely helpful. I would definitely visit again. Thank you so much!
I live in Nigeria and wanted to get a Tanzanite ring for someone in Canada. After perusing the excellent website for options, we started communication with Junaid on how to achieve this, and from then on it was smooth sailing. Sizing the ring, payment options, shipping, etc. was all straightforward and efficient and within a week the beautiful ring was in Toronto! Thanks again to Tanzanite Experience, Junaid in particular. Highly recommended.
Had a great experience with this Tanzanite dealer. All stones are high quality and genuine. Received awesome advise from Ally.
We enjoyed our visit to the Tanzanite Experience. We did the tour with ‘trainee’ Mahya. The trainee is the wrong description as Mahya was very knowledgeable and professional and answered all my difficult questions immediately without help. Note to the manager….a promotion is in order! We bought a variety of Tanzanites from the friendly and extremely helpful staff especially finding matched pairs of pear-shaped Tanzanites for earrings. All in all a great way to spend a couple of hours
I bought a ring from The Tanzanite Experience, after visiting the store in 2018, when I used to work in Moshi (happy days!)
I was led through the process of buying from the UK by the excellent Junaid, who was very helpful throughout and not pushy at all, allowing me to take my time (I took quite a bit of time!) and choose the ring I wanted to buy at my own pace.
Once purchased the delivery was extremely prompt, taking around 2 weeks to get to the UK. The ring is absolutely beautiful and I know it will make a certain someone very happy indeed! Many thanks, Matt
I stopped by the Tanzanite Experience Shop at the Visitors Center in the Serengeti park with a group of friends and I was delighted with all the amazing gemstones over there. I had the pleasure to meet Sandra Giovinazzo that was very kind and professional since she was giving all the explanations about the gems and the history behind them, I was really impressed with how she was able to answer all our questions!!! Thanks for your help and make our Tanzanite Experience even better!
Good day, all. It is a must-do when in Arusha, the staff is super friendly, vibrant, knowledgeable, and just really pleasant. The history of the Tanzanites will forever stay with you.
Our host Ally was an excellent educator on the history of Tanzanite and the various grades etc. Definitely worth the visit.
Eligi was an amazing guide! He is super knowledgeable about everything Tanzanite. We have an amazing experience. I highly recommend it!
We visited on the last day of our 3 week Kenya/Tanzania adventure and it was well worth the stop. The video and guided presentations were informative and just the right length. They provided a clear understanding of the history of tanzanite, plus information on grading and values. Then, of course, there is an opportunity to purchase jewelry and unset stone of every size, shape, and quality via a well-trained sales staff that can explain every nuance. Such fun - it would be hard to walk away empty-handed!
I had a very nice and educational time during the tour with my friend. Ibrahim, the sales representative was really welcoming, detailed in his explanation, and made us very comfortable asking questions. Thanks, Ibrahim.
My experience with Yasmin at The Tanzanite Experience was exceptional. Yasmin took her time helping me find the perfect stone and choose the perfect setting, as well as arranging to have the ring made while I was on safari. While we were away she kept me updated; I had complete confidence. Her service was flawless...just like my ring. Such a perfect way to finish our honeymoon. Thank you!
I really enjoyed my experience here! They were so respectful of the time that I had and the tour was so interesting and concise. Joyce did an amazing job showing me around and explaining the Tanzanite process! I never felt pressured to buy anything and the whole experience was so enjoyable. They have really beautiful stones and jewelry! I also love the Masai Woman’s collection, it is less expensive and features tanzanite in its raw form. Thank you Joyce for the wonderful experience!
Some years ago we visited Tanzania including Arusha, the Game Reserves & Unguja but neglected to buy any Tanzanite, such a rare & beautiful stone. Wanted to rectify that now with a genuine article so contacted Tanzanite Experience whose response was all that I hoped for but was not sure I'd receive given the distance involved.
Very pleased to say that Customer Relations Manager JUNAID KHAN and his colleagues gave me superb service over an extended period of very trying circumstances including Covid 19 issues and shipping difficulties. I chose and was provided with a beautiful custom-made Tanzanite & Diamond ring for my wife's birthday. All this from 10,000 km! Final transit from departing Dubai to delivery UK achieved in 24 hours.
On the basis of my experience, I rate TE and Junaid Khan very highly and have no hesitation in recommending them. I placed my trust in them, they exceeded my expectations and they did not let me down.
My husband and I read that visiting the Tanzanite experience was a must when you are in Arusha so we went. We saw a short documentary and our guide Tabitha took us to the "mine". We learned things about this stone we didn't know. And in the end, we bought tanzanite. We were not looking for a big stone, but Tabitha did her best to find us the perfect one. Thank you, Tabitha.
On our recent Tanzania safari trip, we returned to the Tanzanite Experience in Arusha, in search of intense blue-violet stones for earrings (on a previous trip we had purchased a beautiful stone for a ring). We found a pair of the highest quality stones at the TE shop at Lake Manyara Airport. I then worked with Ronan Liebard in Arusha, who worked to design beautiful settings for the earrings. I elected to have the settings made locally in Tanzania. What a great decision! The earrings are spectacular. Ronan was detailed and patient and the quality of their work is exceptional. I have found the Tanzanite Experience to be an honest and trustworthy business and can recommend them without reservation.
Nice little exhibition about Tanzanite mining, takes no longer than 15 minutes. The shop offers an excellent choice of Tanzanite stones of all sizes and shapes. The stones are of different quality and therefore there is a big price range. So you can get some nice stones even if you are not willing to spend a fortune. We had a guide called Ally who was very friendly and patient and even though we only bought something small we were treated politely and felt well respected.
We wanted to buy our daughter a special stone for her birthday and from the first message Junaid was polite, friendly, and unbelievably helpful (not to mention patient to put up with my never-ending questions!)
He talked us through various shapes, cuts, and qualities of stone until we were completely happy with our choice, he gave his professional opinion along the way whilst never coming across as pushing or a “typical salesman”.
Communications throughout were always of a high standard and his quick responses allowed things to progress at a steady pace.
Junaid came across as a genuine person throughout, more like an advisor than a salesman which made the whole experience feel very personal.
Delivery was hassle-free and fully tracked to our door, no issues there at all.
I honestly could not recommend Junaid enough if you’re looking to purchase an item from the Tanzanite experience, on behalf of myself, my wife (and daughter even though she doesn’t know she’s got the gift yet) thank you so very much.
Tanzania is about Tanzanite. By visiting this informative stop you will learn about the history of Tanzanite in exacting detail.
The Tanzanite experience is a good place to visit as it's not only a Tanzanite experience but a good show of Tanzania craft.
Would recommend a visit and barter for a better price if you buy anything.
I bought a Tanzanite ring and got about 40% off.
A very friendly place to visit.
It was a great experience to learn the story behind this beautiful stone ( and buy some if so inclined 🙂
To have an exceptional memento of our journey we bought a lovely Tanzanite ring in the Serengeti store. We were well advised by your salesman and were delighted.
Back at home I had a reclaim and brought this to my attention. The contact with Junaid was very pleasant and the kind he dealt with my complaint too. I'm very happy with the solution we found and I can recommend the company without hesitation.
Wonderful experience, I enjoyed and learned a lot. Ibrahim our guide was very good at explaining and answering questions. You get to experience a mock mine.. very atmospheric and beautiful jewelry. Cup of coffee at the start too... nice touch.
I have never been a fan of diamonds and thus discovered Tanzanite as an alternative for my fiancé's wedding ring. I have tried googling and looking for sources of this amazing gemstone online; however, I was never able to find a site that I liked. Fortunately, I ran into "The Tanzanite Experience" in Dubai at the Expo and was delighted to learn more about the gemstone and the services they offered.
I was overly delighted with the experience from their customer service but unfortunately, they were closing and did not have the ring I wanted in stock. Luckily, they had a website and thus I ended up ordering online from their shop in Tanzania. Again the customer service was exceptional and they bored me as I went back and forth with them on exactly what I wanted. I finally found the ring that was just perfect and they shipped it to me in just a few days.
I highly recommend these guys as they know exactly what they are doing, provide excellent customer service, and offer super fast/easy shipping. I'll definitely be coming back to these guys in the future!
My family and I very much enjoyed the Tanzanite experience. We had no idea of the rarity and beauty of the stone and purchased several pieces while in the store and museum during the summer. More recently, I ordered a bracelet as a Christmas present online. The staff was very helpful and ensured the jewelry was tracked and delivered to my home in the U.S.
Thank you to all! I visited in person back in June 2018 and loved all the gorgeous gems and jewelry. I contacted the Arusha shop again recently via email from the UK.
They were extremely swift in replying and shipping my requested item, which was beautifully wrapped.
Thank you to all involved, I cannot recommend them highly enough!
I saw a piece of jewelry on a recent trip to Arusha. I described the piece and completed a seamless transaction. The communication was perfect.
I got a customized ring for my engagement from the Tanzanite experience and I must say, it was the best decision ever! Mr. Junaid was extremely patient and professional! He is brilliant with his replies and always updates me on the progress! I highly recommend them! Thank you for bringing my imagination into reality! The most gorgeous ring ever!😍
I really enjoyed this experience and it was what I enjoyed most in Arusha (outside of the safari of course). Everything is professionally done and there is no admission cost. The goal is to ultimately sell expensive gemstones, but I thought both the movie and tour were very interesting and my guide Evelyn was very nice and answered all my questions. It only takes about 30 minutes to pass through, so I would recommend visiting if you are in Arusha.
We had a good introduction to Tanzanites at the Tanzanite Experience in Arusha.
We went through a mini-tour (including an informative video) about tanzanites, starting from how it's formed, to determining the quality of the polished stone.
Ally took care of the whole process for us. He was helpful; and never pushy to force us to buy an item.
We also checked two other stores in Arusha but ended up buying tanzanite with excellent bVI color at the Tanzanite Experience due to the great selection of stones here. Prices are on the higher end, but the quality is excellent!
I have been working with Junaid Khan after looking at their online inventory and selecting an elephant/tanzanite pendant. I could not be happier with both the customer service and the product. This has been taking place during these crazy times going on in the world right now with Covid 19. Junaid took personal responsibility to make sure I received the pendant in time to give as a special gift and followed up during every step of the process. It was very refreshing to get a product that was very beautiful and have a person that took a personal interest in making sure I was happy.
We went to visit the Tanzanite Experience shop with our little 2.5 years old and we had a good time learning about the mineral as well as admiring the beautiful jewelry, all certified as per international standards. Tabitha was a great host and despite the power, cut took us around and made us enjoy the visit. Water and cookies available complementary make it also very welcoming.
Ordered a beautiful tanzanite ring and it was shipped to me in the US. Very pleased with the experience. Excellent customer service. I’m very happy with my purchase!
We visited their Zanzibar branch located in the Serena hotel. We were served by Odilia, who gave us a very personal and warm service experience. She helped us with great effort to find the best possible stone to meet our wishes and budget.
Great place to learn about the Tanzanite industry and also buy stones. Everything is very well organized and Maahiya is just the Best guide and assistant. She was very patient with me as it took me more than an hour to choose the right stone. I truly recommend this place!
Greeted at the door with fresh, hot coffee and peaceful smiles. Watched a short video about the discovery of Tanzanite - interesting and only about ten minutes long - then toured the mineshaft replica.
Evelyn and Joyce were both knowledgeable and patient, answering questions and showing me options as I looked through the gems. I took my time and never felt rushed or pressured.
Would definitely visit again!
In the market for Tanzanite or would like to learn more about these beautiful minerals? Team Tanzanite experience has all this covered with the best service and products in Arusha. Highly recommended! 5 Star!!!
It is a great place to visit whilst in the area, to better understand how everything works regarding the mining and working with Tanzanite. I and my girlfriend were especially thankful for the staff who guided us through the museum, additionally explaining all the extra questions we had. Given that we were amazed by everything, I decided to buy an engagement ring when the timing was right. Right off the start, I was given the contact number of Mr.Junaid who helped me to pick up the right ring and looked over the whole process of making and shipping the ring.
Needless to say, I was feeling very reassured when in communication with Mr.Junaid. He was always giving me information about what was happening, he helped me moreover with filling in all the forms, making a bank transfer, and making sure everything was just perfect. There was a glitch with the shipping company which definitely was a third-party fault but Mr.Junaid went one step further once again by sending me a heartfelt gift from Arusha to Europe just as: "I am sorry for the inconvenience", which wasn't actually necessary but it gave me this additional feeling of gratitude.
All in all, my now fiance' was simply ecstatic with the ring, I found it to be exactly the same quality as I was expecting and wishing for, so we are both extremely happy with the service here and with the product. Whenever you are thinking of either visiting or buying something from them, that involves shipping overseas, my great recommendation is to contact Mr.Junaid who has proven more than once that he is a true asset to this team and company. Can't wait to visit there again.
The Tanzanite Experience and Junaid have been fantastic to work with! I worked with Junaid to create a custom pendant that turned out to be absolutely beautiful! Junaid emailed me as we discussed the details. He sent pictures and tracking information when the pendant was shipped to me in the US. It arrived fairly quickly and it’s so pretty! I highly recommend The Tanzanite Experience!
I really liked this place because they give an informative tour, teach visitors about Tanzanite, and best of all, there's no pressure to buy anything if you don't want to. If you have some free time while in Arusha, definitely visit.
When I walked in I was greeted and guided through the shop/museum. Everest is an experienced guide. You don't need to feel pressured to buy. Certainly worth your time, just stop by for an hour.
Buying Tanzanite at the special store right in the heart of the Serengeti was a unique moment: at the Serena Lodge, we met Mr. Mandela. He and his friendly colleague took all their time to introduce us to the beauty and craftsmanship of the pure Tanzanite Experience. My advice once more: please do only buy those stones at stores like Mr. Mandela who really guarantee the best quality since it’s for life. ( I made the mistake once and bought a fake one). So thank you very much for your fantastic service.
I recently purchased a bracelet online with the help of Mr. Junaid Khan. I had to send it back and forth due to sizing issues, and I must say he was very patient with me and very responsible.
I highly recommend Mr. Khan, he is very cooperative, polite, and extremely patient! And he replies to messages real quickly!
Thank you for your great service!
Fascinating museum and great to learn the story behind the Tanzanite gemstone. I was greeted by Tabitha and she did a great job throughout the visit. I appreciated the informative and short documentary and then the replica of the mine shaft and then seeing the actual raw stones, learning about the stone quality, and then the jewelry prices.
Later in the airport, as I was looking in the other shops, the prices were the same, so I am glad I got my pieces here.
I felt no pressure to buy anything which is always positive. Instead, it was very friendly and cordial. They even offered some cookies and coffee.
Glad that I was able to finally visit as the Museum was closed on my initial day in Arusha due to the Election holiday.
I came with my friend and our guide, Ally was so nice, patient, and with excellent customer care. We really enjoyed the tour and being my first time there it was really amazing. We managed to buy a ring and hopefully, we shall buy more🤩👌🏽
First of all, I want to thank Junaid for the great service and the perfect necklace I got. I ordered a necklace with tanzanite, a custom design. Junaid help me a lot through the whole process and jewelers made just what I wanted! He also arrange the transfer of the necklace to Zanzibar where I picked it up. Great service and beautiful pieces of jewelry. Hope to visit you in Arusha one day!
Lovely and friendly staff! Very attentive to your needs and jewelry requirements. We really enjoyed working with Junaid and are very grateful for all his help and guidance 😀
Mind-blowing beautiful and enriching experience!
We had a great time learning about this unique gemstone found in Tanzania. It is a must-visit and I am so glad we came here.
I sadly cannot remember the name of the wonderful young man who showed us around but he is seen pictured in our group photos! 🙂
We look forward to coming back here. Thank you for this experience!
Very hospitable and patient hosts who take time to answer all questions in kind. I love that they also used their own workers as part of their docu and not hired models .It makes the documentary very authentic.
This is the place to go for a real Tanzanite experience.
The history and the mining methods are explained in an authentic model of a mine.
The variety of stones is beautiful and this is truly a must-see when visiting Arusha.
Very interesting. Namra gave perfect information.
I really can recommend it if you wanna something about a unique Tanzanian thing.
When my wife and I visited the Tanzanite experience the salesperson was very friendly and helpful. She explained the various grade and colorations of tanzanite stones. The gems are unique to Tanzania
There was a wide range of products and many of the stones were spectacularly beautiful.
My new friends (legitimately met 7 out of the 9 people on this trip to go climb Kilimanjaro) and I got to see how tanzanite was mined and the jewelry store had very high-quality stones where I bought a set of tanzanite cabochon cufflinks. Highly recommend going to this store
The Tanzanite Experience Boutique at the Serena Hotel is exceptional. Ally is extremely knowledgeable and provided fantastic customer service. I appreciate that he truly took his time to help me find just the right piece and make me feel comfortable and confident with my purchase. I visited many places shopping for Tanzania but I'm so glad I chose The Tanzanite Experience to make my special purchase. Don't miss this "gem" when you're in Zanzibar. You won't be disappointed!
I was traveling through Tanzania in Arusha and was looking for a loose Tanzanite stone to be placed in my daughter's college graduation ring. The stone had to be made to a very specific size to fit into the ring. I met with Naphy Mshana who went out of her way to have a Tanzanite stone cut to those specifications. She even had several stones cut to the specifications so I would have a choice.
I had to leave Arusha before the stones would be ready and she made arrangements to have someone meet me at my hotel in Dar es Salaam without a commitment that I would purchase either stone. I cannot say how happy I was with the stones and the services that were provided to me. I would highly recommend The Tanzanite Experience and Naphy if you are looking to buy any Tanzanite.
The prices were also very reasonable.
A very well run place with a lot of information on Tanzanite and they even have a small theatre where they show you a 10-minute dcoumentary film on the discovery and mining of Tanzanite.
Tanzanite is very expensive. So the least one can do is to try to have a nice buying experience when spending so much, and buy from a place which has good credentials. From that perspective, "The Tanzanite Experience" ticks all the boxes.
As for the stone itself....well I dont have much experience with these things and I cant say much!
A great team offering one of the world's rarest gems - Tanzanite. A very professional team offering good service, and quality gems.
If you are in or near Arusha and you are interested in beautiful things then it is a must to stop by the Tanzanite Experience and let the patient, friendly professional staff show you the wonderful gemstones of Tanzanite. you'll be surprised
Great experience purchasing tanzanite! Very helpful in finding and selecting stones the size color and cut I was looking for. Also, the fact that they could ship to the US was a big plus for me.
The shop was very professionally laid out and the 10-minute video was very helpful and informative in giving us an understanding of what tanzanite was and how it is mined. The mine setup was a great touch and really gave you a sense of what it's like in the real world. Our salesperson Ally and his colleague were very helpful when it came to choosing a stone and were more than happy for us to take as many out of the cabinet as required to look at, inserting them into jewelry if requested. Overall, a very professional experience, and would highly recommend it to anyone visiting Arusha.
I've recently returned from a once-in-a-lifetime trip to Tanzania. This trip was for my friend's 30th birthday and I knew I wanted to purchase some Tanzanite for her but wasn't sure how I could do this whilst still keeping it a surprise so I contacted Junaid at the tanzanite experience over email who has been truly fantastic from start to finish. He responds quickly to emails and worked with me to provide several options for Tanzanite jewelry within my budget, and even sent me videos so I could see the true colors of the stones. This helped me to pick the stones with the best quality despite being in the UK. Junaid arranged for me to pay online and then even arranged for my safari operator to collect the jewelry to pass to me on my arrival, and packaged it discretely so I could keep it a surprise from my friend. The jewelry is absolutely stunning and my friend couldn't be happier. I would 100% recommend The Tanzanite Experience for anyone wanting top-quality service and top-quality Tanzanite. Thank you so much.